Disabling and deleting a Recording Profile

The procedure below explains how to delete a Recording Profiles. To delete a Recording Profile, you need to first disable it.

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To delete a Recording Profiles:

1.

Open the Recording Profiles page (Configuration > Routing > Recording Profiles).

2.

Select the Recording Profile you wish to delete by selecting the corresponding check box.

3.

From the ‘Actions’ drop-down menu, choose Disable Recording Profile and then Delete Recording Profile. A confirmation message box appears.

4.

Click OK to confirm deletion.